Smart TV OS & Application Design

Designing the largest digital product in our homes isn’t easy. I led the design of five generations of Smart TV’s, used by  millions.

Designing the largest digital product in our homes isn’t easy. I led the design of five generations of Smart TV’s, used by millions.

HISENSE VIDAA Series - Case Study


Project Overview

JAMDEO // 2012 - 2017

My Role

VP of DESIGN & INNOVATION // Leader + Speculative Designer

Problem / Challenges

Can we design a better SmartTV to differentiate Hisense’s product line? Hisense was the No1. SmartTV OEM brand in China, and No3. worldwide. They knew that design could help them differentiate, but didn’t have the capability to build a design team in China. I was tasked with driving innovation into Hisense.

Its 2012, we had just been demoralized by not shipping the phone. There was interest in the Design team, and the System SW group. So whats a SmartTV? Could we do it? Could we create a SmartTV better then Google could, or Apple could? Well we were going to try.


Actions

  1. Design Leadership

    1. Design Org +Recruiting + Hiring

    2. Design Studio + Design Ops

    3. Design Language + Design Systems

    4. Creative / Design Direction & Oversight

    5. Project + Program Management

  2. Design Innovation Program

    1. Discovery - Contextualize Problem

    2. Diverge - Ideate & Create

    3. Coverage - Refine & Decide

    4. Visioning - Framing Innovation & IP

3. Design Elaboration Program

  1. Discovery - Contextualize Problem

  2. high Level Design -Explore Direction

  3. Foundation - Design Systems

  4. Detail design- Crafting Products

  5. Construction - Implementation Support

4. Product Design

  1. Design Research - Story Mapping

  2. Concept Design


Outcomes / Impact

Jamdeo was as a Flextronics & Hisense JV which was tasked to quickly design and build the next generation of Smart TV. We successfully completed a design of a novel TV experience, that could be used by anyone. The first generation of product sold 6 million TV’s, and my team and I received an Innovation award for doing so.

Highlights

1 :: New Product Line - VIDAA

5 :: Generations of VIDAA Smart TV’s

4 :: Consumer Centric Media Applications (Live TV, Media Center, Video on Demand, Apps)

35+ :: Patent Applications & Grants

25,000,000+ :: Devices (2019)


Channel Surfing

One of the greatest innovations of this TV was its ability to Surf channels.

One of the greatest innovations of this TV was its ability to Surf channels.

Interaction Model

The “Silo”approach treated each major consumption experience like an input. It would remember its state, and allow for quick access to the last view.

The “Silo”approach treated each major consumption experience like an input. It would remember its state, and allow for quick access to the last view.

Launching a new TV in Beijing!

Launching a new TV in Beijing!

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